Return Policy
Welcome to WipeItUp's Return Policy page. We value your satisfaction and aim to provide a seamless experience for all our customers. Please read our return policy carefully for a clear understanding of our procedures.
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Returns
We accept returns within 15 days of your purchase date. To be eligible for a return, your gym wet wipes must be in the same condition as when you received them, unused, and in their original packaging. Please include the original order number and provide a reason for the return
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Refunds
Once we receive and inspect your return, we will send you an email to notify you of its status. We will either approve or reject your refund.
If your return is approved, your refund will be processed, and the credit will be applied to your original payment method. Please allow up to 2 to 3 business days for the refund to reflect in your account.
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Exchanges
We are happy to replace items that are defective or damaged. If you need to exchange an item for the same product, please contact us by sending an email to merchandise@afmanagement.ca, and we will provide return instructions.
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Shipping Costs
Return shipping costs are your responsibility, and they are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.
For any questions about our return policy or assistance with returns or exchanges, please reach out to our dedicated customer service team at info@wipeitup.ca.
At WipeItUp, we are committed to making the return process as straightforward as possible. Your satisfaction is our top priority, and we sincerely appreciate your business.
